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As a result, we could not proceed with the investigation and had owo reject the complaint. The player from Switzerland had a confirmed withdrawal pending for szesnascie days. The player was eventually asked owo provide a new IBAN and resubmit documents, leading to further delays. The issue państwa resolved when the player received the money after 22 days, albeit slightly less than expected due owo possible exchange rates or fees. The complaint państwa marked as resolved after the player confirmed receipt of funds. The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal.
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Unjustified Complaint
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